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Maintenance & Theft Protection

Brass & Woodwind

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Covered by MTP

• Dents

• Re-padding

• Cleaning

• Bent Keys
• Rod Regulation
• Corks
• Bent Valves
• Stuck Slides
• Re-string French Horn
• Stuck Mouthpieces
• Solder Joints
• Case Repair (handle and hinges)
• Loaner instrument available while the 
• instrument is in the re
pair shop
• Priority turn around on repair
• Re-glue Stones

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NOT covered by MTP

• Malicious or intentional damage: includes damage caused by horseplay, neglect or damage occurring on any aircraft or water vessel

• Case zippers

• Instrument restoration

• Damage caused by an automobile accident or home disaster; must go through the home/auto insurance provider

• Scratches

• Repairs not performed by SMC repair technician

• If MTP payments lapse or end

• Damage caused by leaving instrument in vehicle in summer or winter

• Other damage or tarnish caused by neglect (to be determined by SMC repair technician)

• Lost caps

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Instruments NOT Eligible for MTP

• Instruments over $2495

• Instruments under $245

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Deductible

• First $50 of covered replacement costs

• First $50 of repairs over $250

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Warranty

• Manufacturer warranty + 1 year

• 30 days if case fails

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1 year check up

Evaluation of instrument conditions

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Strings (Violin, Viola, Cello)

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Covered by MTP

• Sound post adjust / reset

• Bridge adjust

• Bridge replace (once a year if necessary) 50% off for second bridge

• Nut reshape

• Fingerboard reshape

• Tailpiece repair / replace

• Pegs adjust

• Broken peg replace

• Weather cracks

• Bout separation

• Case repair (handle and hinges)

• Broken neck (reglue and reinforce)

• Scroll repair (reglue and reinforce)

• Cracks

• Loaner instrument available while the instrument is in the repair shop

• Guarantees priority and fast turn around on repair

 

NOT covered by MTP

• Bows

• Bow rehair

• Strings

• Varnish touchup

• Instrument restoration

• Case zippers

• Intentional damage is not covered

• Exclusions include damage caused by horseplay, over neglect, intentional damage or damage occurring on any aircraft or water vessel

•  Repairs done by non SMC shop

• Damage caused by an automobile accident or home disaster must go through the home/auto insurance provider

• If MTP payments laps or ends

• Damage caused by leaving instrument in car in summer or winter

*At our discretion instruments and repairs may not be covered under MTP

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Instruments NOT Eligible for MTP

Bass’s

• Instruments over $2495

• Instruments under $245

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Deductible

• Cellos: your are responsible to pay the first $200 of covered replacement charges, and the first $50 of repairs over $250.

• Violin and Violas: you are responsible to pay the first $50 of covered replacement cost, and the first $50 of repairs over $250

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Warranty

• 1 year check up ( any time during the first year of rental or purchase) **

• 90 day if bow fails

• 30 day if case fails

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**1 year check up

• Bridge adjust

• Soundpost adjust

• Fingerboard adjust

• Peg adjust

 Fingerboard adjust

• Weather cracks

• Seam separations

Question? Contact Us:

Don't play inferior instruments. Perform with Confidence!

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