Maintenance & Theft Protection
Brass & Woodwind
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Covered by MTP
• Dents
• Re-padding
• Cleaning
• Bent Keys
• Rod Regulation
• Corks
• Bent Valves
• Stuck Slides
• Re-string French Horn
• Stuck Mouthpieces
• Solder Joints
• Case Repair (handle and hinges)
• Loaner instrument available while the
• instrument is in the repair shop
• Priority turn around on repair
• Re-glue Stones
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NOT covered by MTP
• Malicious or intentional damage: includes damage caused by horseplay, neglect or damage occurring on any aircraft or water vessel
• Case zippers
• Instrument restoration
• Damage caused by an automobile accident or home disaster; must go through the home/auto insurance provider
• Scratches
• Repairs not performed by SMC repair technician
• If MTP payments lapse or end
• Damage caused by leaving instrument in vehicle in summer or winter
• Other damage or tarnish caused by neglect (to be determined by SMC repair technician)
• Lost caps
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Instruments NOT Eligible for MTP
• Instruments over $2495
• Instruments under $245
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Deductible
• First $50 of covered replacement costs
• First $50 of repairs over $250
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Warranty
• Manufacturer warranty + 1 year
• 30 days if case fails
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1 year check up
Evaluation of instrument conditions
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Strings (Violin, Viola, Cello)
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Covered by MTP
• Sound post adjust / reset
• Bridge adjust
• Bridge replace (once a year if necessary) 50% off for second bridge
• Nut reshape
• Fingerboard reshape
• Tailpiece repair / replace
• Pegs adjust
• Broken peg replace
• Weather cracks
• Bout separation
• Case repair (handle and hinges)
• Broken neck (reglue and reinforce)
• Scroll repair (reglue and reinforce)
• Cracks
• Loaner instrument available while the instrument is in the repair shop
• Guarantees priority and fast turn around on repair
NOT covered by MTP
• Bows
• Bow rehair
• Strings
• Varnish touchup
• Instrument restoration
• Case zippers
• Intentional damage is not covered
• Exclusions include damage caused by horseplay, over neglect, intentional damage or damage occurring on any aircraft or water vessel
• Repairs done by non SMC shop
• Damage caused by an automobile accident or home disaster must go through the home/auto insurance provider
• If MTP payments laps or ends
• Damage caused by leaving instrument in car in summer or winter
*At our discretion instruments and repairs may not be covered under MTP
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Instruments NOT Eligible for MTP
Bass’s
• Instruments over $2495
• Instruments under $245
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Deductible
• Cellos: your are responsible to pay the first $200 of covered replacement charges, and the first $50 of repairs over $250.
• Violin and Violas: you are responsible to pay the first $50 of covered replacement cost, and the first $50 of repairs over $250
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Warranty
• 1 year check up ( any time during the first year of rental or purchase) **
• 90 day if bow fails
• 30 day if case fails
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**1 year check up
• Bridge adjust
• Soundpost adjust
• Fingerboard adjust
• Peg adjust
Fingerboard adjust
• Weather cracks
• Seam separations